P R I V A C Y P O L I C Y

Thank you for choosing to be part of the community at Atelier Louie LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or how we handle your personal information, please contact us at hello@atelierlouie.com.
By using our website and services, you trust us with your personal information—and we take that responsibility seriously. This privacy policy is designed to explain what information we collect, how we use it, and your rights in relation to it. If you do not agree with any terms in this policy, we respectfully ask that you discontinue use of our website and services.
This privacy policy applies to all information collected through our website, products, services, and any related marketing or events (collectively referred to as the “Services”).
Please read this policy carefully so you can make informed decisions about sharing your personal information with us.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you:
  • Express interest in our products or services
  • Make purchases
  • Participate in activities on our website
  • Contact us directly
Depending on your interaction with us, the information we collect may include:
  • Personal Identifiers: Name, email address, phone number, shipping and billing addresses
  • Account Information: Passwords and related authentication data
  • Public Information: Testimonials, reviews, or other content you choose to make public
All personal information must be accurate and complete. Please notify us of any changes.

How Do We Use Your Information?

We use personal information for legitimate business purposes, including:
  • Order Processing: Managing purchases, shipping, returns, and customer support
  • Marketing Communications: Sending updates, promotions, or newsletters (you can opt out anytime)
  • Customer Testimonials: Publishing only with your consent
  • User Experience: Gathering feedback and providing personalized experiences
  • Service Delivery: Responding to inquiries and fulfilling service requests
  • Business Analysis: Improving our offerings, user experience, and marketing strategies
We do not use your personal data for any purposes without your knowledge or consent.

Will Your Information Be Shared?

We may share your personal information only:
  • With your consent
  • To fulfill contractual obligations
  • To comply with legal requirements
  • To protect the rights, safety, or property of Atelier Louie, our customers, or others
  • In a business transfer (e.g., merger, sale, or acquisition)
  • With service providers or business partners who assist in delivering our services
Your information is never sold or shared for unauthorized purposes.

Use of Cookies and Tracking Technologies

We may use cookies and similar tracking tools to enhance your browsing experience. These tools help us understand how you use our website and tailor your experience. You can configure your browser to refuse cookies, but some features may not function properly.

How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your information.

How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal data. However, no digital transmission or storage method is 100% secure. Use our Services only in secure environments.

Children’s Privacy

Our Services are not directed to individuals under 18. By using our Services, you confirm that you are at least 18 years of age. If we learn that we've collected information from a minor, we will promptly delete it. Contact us immediately at hello@atelierlouie.com if you believe we’ve collected information from someone under 18.

Your Privacy Rights

You have the right to:
  • Access or update your personal data
  • Withdraw consent or opt out of marketing communications
  • Request deletion of your personal information
If you are located in the European Economic Area, you may also contact your local data protection authority regarding unlawful data processing.

Data Breach Protocol

In the event of a data breach that poses a risk to your personal information, we will notify you and any applicable authorities within 72 hours of becoming aware of it, in accordance with legal requirements.

Do-Not-Track Signals

Some browsers allow users to set Do-Not-Track (DNT) preferences. As there is currently no industry standard for DNT signal recognition, our website does not respond to such signals at this time.

California Privacy Rights

California residents may request details about personal data shared with third parties for marketing. If you are a California resident and wish to make such a request, or request deletion of content you’ve posted on our site, please contact us at hello@atelierlouie.com.

Updates to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last Updated" date at the top. Material changes will be communicated through the website or via direct notification if appropriate. We encourage you to review the policy periodically.